(4.5 / 5)2519+ Ratings

Tea Collection Reviews

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Overall Rating

4.5
2 Reviews
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About Tea Collection

Teacollection.com offers a unique selection of children's clothing inspired by global cultures and modern design. The brand is known for its commitment to quality and sustainability, offering well-made clothes for kids that are both stylish and durable. Customers can browse through various categories such as Girls, Boys, Women's, and Gifts, with options like dresses, leggings, tees, and tops available. The website also features a sale section for discounted items. In addition to providing globally inspired fashion, Teacollection.com is dedicated to giving back, donating 10% of profits to philanthropic efforts worldwide, reflecting their ethos of global connection and community support.

Tea Collection Pros & Cons

Pros:

  • High-Quality Clothing: Tea Collection is known for its high-quality, durable, and soft clothing, making it a favorite among parents.
  • Globally Inspired Designs: The brand offers unique, culturally rich designs inspired by travels around the world, which are both stylish and eye-catching.
  • Comfortable and Versatile: The clothing is designed to be comfortable and versatile, suitable for various activities and climates.
  • Variety of Products: Tea Collection offers a wide range of clothing for children from newborn to age 12, as well as for women, including dresses, sets, and casual wear.
  • Positive Customer Reviews: The site generally receives positive customer reviews, with praise for excellent service, good communication, and fast shipping.

Cons:

  • Sizing Issues: Some customers have reported sizing issues, with clothes being too small despite using the fit chart on the website.
  • Customer Service Concerns: There have been complaints about rude customer service representatives and issues with returns and exchanges.
  • Return Policy Issues: Some customers have experienced difficulties with returns, including lost packages and refusal to issue refunds.
  • Expensive: The clothing can be pricey, especially when purchasing individual items, although sets and sales can make it more reasonable.

Additional Notes:

  • Tea Collection offers free standard shipping on orders over $150 within the United States and accepts various payment methods, including major credit cards and PayPal.
  • The brand has a price adjustment policy, allowing for a one-time price adjustment if an item's price is reduced within 10 days of purchase.

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Tea Collection Customer Reviews (2)

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Christopher Ansari
Christopher Ansari
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Feb 11, 2023
Maria Thome
Maria Thome
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Feb 11, 2023

Tea Collection Customer’s Q&A

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Tea Collection Features and Benefits

Key Features and Benefits of Teacollection.com:

  1. Globally Inspired Clothing:

    • Teacollection.com offers a unique selection of children's clothing inspired by global cultures and modern design.
  2. Sustainable Sourcing:

    • The brand is known for its commitment to sustainably-sourced clothing.
  3. Variety of Payment Methods:

    • Accepts major credit cards (Visa, MasterCard, American Express, Discover) and PayPal for customer convenience.
  4. Price Adjustment Policy:

    • Provides a one-time price adjustment if an item's price is reduced within 10 days of purchase.
  5. Free Standard Shipping:

    • Free standard shipping on orders over $150 within the United States.
  6. International Shipping:

    • Offers international shipping options with duties and taxes calculated based on the destination country's requirements.
  7. Popular Products:

    • Features dresses with adventurous new prints, patterns, and colors inspired by Kenya, as well as sets like the Island Living 5 Piece Set and the Swahili Sunset 5 Piece Set.
  8. Order Tracking:

    • Allows customers to track their orders in real-time through the My Account section, providing order history by date or order number.
  9. Quality and Comfort:

    • Known for its commitment to well-made, comfortable clothing suitable for all of life's adventures.
  10. Discreet Logo Design:

    • The brand is appreciated for its discreet logo design, which is a plus for parents who prefer minimal branding on their children's clothing.

About Teacollection.com Prices and Cost?

Teacollection.com displays prices in U.S. dollars and offers a variety of payment methods, including major credit cards and PayPal. For orders within the United States, standard shipping is free on purchases over $150 after discounts and before tax. The site also has a price adjustment policy, providing a one-time price adjustment if an item's price is reduced within 10 days of purchase. Additionally, a $1.25 shipping surcharge is applied to all orders due to increased costs across the supply chain. International shipping options are available, and duties and taxes will be calculated based on the destination country's requirements. Prices for individual items vary, with sets starting at around $145 and sale items like dresses and tops available from $24.99.

About Teacollection.com Payment Method?

Teacollection.com accepts a variety of payment methods for customer convenience. Orders can be placed using Visa, MasterCard, American Express, and Discover credit cards. Additionally, debit cards with Visa or MasterCard logos are accepted. For those who prefer online payment systems, PayPal is also an option. It's important to note that credit cards must be issued in the U.S.A. to be used for payment on the site. This range of payment options provides flexibility for customers to choose the method that best suits their needs.

Tea Collection FAQs

FAQ

Tea Collection Alternatives

Tea Collection's top 10 alternatives include:

  1. Hanna Andersson - Known for its high-quality, organic cotton clothing.
  2. The Republic of Tea - While primarily a tea company, it also offers apparel.
  3. Matilda Jane Clothing - Offers stylish, globally inspired children's clothing.
  4. OOBE - Known for its unique, ethically sourced clothing.
  5. Peace Love World - Offers a variety of apparel with a focus on positive messages.
  6. Primary - Provides simple, gender-neutral kids' clothing using organic cotton and recycled textiles.
  7. Tentree - A climate-neutral brand prioritizing sustainable materials and fair trade production.
  8. PACT Apparel - Sells organic, fair trade clothing for babies and kids with B-Corp certification.
  9. Boden USA - Offers high-quality, stylish children's clothing.
  10. The Children's Place - A popular destination for affordable children's apparel.
FAQ

How can I get in touch with Tea Collection's customer care?

Send an email to Tea Collection at service@teacollection.com for any questions or feedback.
FAQ

What is the refund policy for Tea Collection?

Tea Collection provides a full refund to the original form of payment within 60 days of the original purchase.
FAQ

What is Tea Collection's range of shipping fees for US orders?

The shipping fee for US orders ranges from $7.00 to $25 based on the chosen shipping method.
FAQ

Why is there a shipping surcharge on all orders at Tea Collection?

Tea Collection has added a $1.95 shipping surcharge to all orders due to increased costs across the entire supply chain.
FAQ

Teacollection.com Return Policy?

Teacollection.com has a return policy that allows customers to return any product not marked as 'Final Sale' within 90 days from the purchase date. If the items are returned within 60 days, a full refund will be provided to the original form of payment. For items received within 90 days, a merchandise credit will be issued. However, items received after 90 days will not be processed as a return. When using the Tea return shipping label, there is a fee incurred. As for the shipping policy, standard shipping is free on U.S. orders over $150. For Canadian orders, due to systems and customs restrictions, returns or exchanges are currently not processed.

FAQ

About Teacollection.com Popular Products and Services?

Teacollection.com is celebrated for its dresses, which are infused with inspiration from the brand's travels and adventures in Kenya, showcasing new prints, patterns, and colors. The site also features sets that offer savings, such as the Island Living 5 Piece Set and the Swahili Sunset 5 Piece Set, which are popular among customers for their value and thematic designs. For everyday wear, the Easy Fit Printed Tee & Bike Shorts Set is a go-to choice, providing comfort and style for children. The brand's commitment to globally inspired, well-made clothing is evident in these collections, which are designed for all of life's adventures and resonate with customers looking for unique and culturally rich children's apparel.

FAQ

What are some popular products on Teacollection.com?

Some of the popular products on Teacollection.com include dresses that feature adventurous new prints, patterns, and colors inspired by Kenya. The Trapeze Dress and Tie Shoulder Tiered Dress are among the favorites. For casual wear, the Pom-Pom Gym Shorts and Lionfish Graphic Tee are sought after. The website also offers sets like the Island Living 5 Piece Set and the Swahili Sunset 5 Piece Set, which provide value and thematic designs. Additionally, the Easy Fit Printed Tee & Bike Shorts Set is a popular choice for its comfort and style, suitable for children's everyday adventures.

FAQ

How can I track my order on Teacollection.com?

To track an order on Teacollection.com, customers can sign in and click on My Account. Within the account, there is an option to view order history by date or by order number. Browsing through the order history allows customers to track the status of their orders. Tracking is provided in real-time and will display information as provided by the carrier. If an item was not available when the order was fulfilled, there is a section at the bottom of the tracking notification email that will provide further details.

FAQ

Are there any customer reviews on Teacollection.com?

Teacollection.com has received customer reviews that are generally positive. On Trustpilot, the site has a great rating of 3.8 from two reviews, with customers praising the excellent service, good communication, and fast shipping. The products were described as nicer than expected. Another customer highlighted the amazing children's clothes but suggested the company stop using FedEx for deliveries due to unreliability and lost packages. Sitejabber also shows a rating of 4.5 stars from two reviews, indicating that most customers are generally satisfied with their purchases. Customers commented on the comfortable prices and the quality of the site for newborn babies and children. However, it was mentioned that one must be quick to order certain pieces they adore.